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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How can I reuse a form over and over for different service calls and keep a record of all of them?

    Asked by hpitters on March 30, 2017 at 03:25 PM

    I've created a work order - what's the best way for me to fill out the same form with each new service request and send it to the technicians?


    I want them to be able to open up in their email, complete the form and re-submit it so I have a record of each one that's been issued and each one that's been completed and received back.


    Thanks very much - awesome service.


    Page URL:

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    JotForm Support

    Answered by Jim_R on March 30, 2017 at 05:04 PM

    Hello Holly, I'm not sure I'm understanding your requirement completely. A form, in theory, can be used over and over again by just re-submitting it.

    Your users/respondents won't need to do anything special. All they have to do is open the form > fill it out > then submit it. If they wish to submit another, it's just rinse and repeat.

    All the Submission Data collected will then be consolidated and available on your Submission Page.

    Complete guide: How-to-View-Form-Submissions 

    In case we misunderstood your question, just get back to us with a bit more info and a clearer description of what you're trying to do so we can better assist you.

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    Answered by hpitters on March 30, 2017 at 06:45 PM
    Thanks. I think I figured out what I was doing wrong.
    Holly Pitters