What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How do I view the submissions and reports?

    Asked by upliftpostsecondary on March 30, 2017 at 04:01 PM

    The forms are encrypted, how do I view them without the mumble jumble?

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    JotForm Support

    Answered by jonathan on March 30, 2017 at 05:12 PM

    Please refer to our user guide: Encrypted-Forms-and-How-to-Use-Them

    You need to upload the private key of the form to be able to remove encryption and view the submission data.

    Let us know if you need further assistance.