What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Help! All my forms are broken

    Asked by jbeltran on March 30, 2017 at 04:39 PM

    Hello,

     

    Upon logging into Jotform today, I am able to edit all my forms but I cannot preview them or fill them out. The error I keep getting is "jotform.us didn't send any data". I've attached a screenshot, this happens with all my forms.

     

    Any help would be appreciated. 

    Screenshot
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    JotForm Support

    Answered by BDAVID on March 30, 2017 at 05:56 PM

    Can you please check your form again, it appears to be available now:

    Let us know if you need more help.

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    Answered by jbeltran on March 30, 2017 at 07:07 PM

    Hello, thank you for the quick response. I still cannot access it. I can edit forms just fine but cannot fill them out? Odd. Please see new screen shot. I have tried in two different browsers. 

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    JotForm Support

    Answered by Chriistian on March 30, 2017 at 09:54 PM

    I checked your forms in your account and I confirm that it is all accessible. I also cloned one of your forms and preview it on my end. Here's what it appears:

     

    Can you please try clearing your form's cache and browser's cache? Please make sure that the browser you are using allows JotForm scripts so that it will not blocking JotForm on your end.

    Can you please also try using other ISP's to see if this help to solve the issue? 

    If the issue still persists, do get back to us.
    Regards.