How can I edit/delete the email I setup for SMTP?

  • Profile Image
    crockejw1
    Asked on March 30, 2017 at 04:44 PM

    I wanted to change the from address on the Notification emails, and I added a support address we have.  I entered the wrong password, and now I do not see a way to edi tthis email address to change the password, or to delete the email address, and just re-create.  Thanks for any help.

  • Profile Image
    Jim_R
    Answered on March 30, 2017 at 05:55 PM

    To edit or delete the SMTP email that you have setup, just head over to your Account's Settings page https://www.jotform.com/myaccount/settings

    Complete guide: How-to-Edit-Delete-Sender-Emails-on-SMTP-Settings 

    When I checked your form, it looks like you deleted all Email Notifications and Autoresponders. So if you also need some guidance on how to set them up again, just refer to the related guides I'm linking below.

    Related guides:

    Setting-Up-Email-Notifications

    Creating-a-Form-Autoresponder 

    How-to-Setup-SMTP-for-a-Form 

    In case you need more help, just let us know.

  • Profile Image
    crockejw1
    Answered on March 31, 2017 at 09:45 AM
    My problem is when I recreate the Notifications section, the previous address (with the incorrect password) is still there. I want to delete that address, or be able to edit the password I previously entered. Thanks.

    John

    ...
  • Profile Image
    crockejw1
    Answered on March 31, 2017 at 09:45 AM
    Never mind, I found it. Thanks.

    John

    ...