What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I need help as form formatting does not seem to be working.

    Asked by markpawson on March 30, 2017 at 08:41 PM

    please look at my form, it's clearly not formatting correctly

    https://form.jotform.us/70866004119150

  • Profile Image
    JotForm Support

    Answered by Chriistian on March 31, 2017 at 01:07 AM

    Can you please specify to us what formatting you want to achieve in your form (https://form.jotform.us/70866004119150)? Currently, here's how the form looks like:

    If possible, you can send image/screenshot of the formatting you want on your form. Here's a guide on How to add screenshots/images to questions to the support forum?

    Regards.

  • Profile Image

    Answered by markpawson on March 31, 2017 at 05:45 AM
    Open it on a smartphone as though you are receiving in an email, you'll see everything
    Sent from my iPhone
    ...
  • Profile Image
    JotForm Support

    Answered by ashwin_d on March 31, 2017 at 08:46 AM

    Hello,

    Please inject the following custom css code in form and see if that solves your problem:

    @media only screen and (max-width: 480px) {

    .form-textarea{

    width: 94% !important;

    }

    .form-scale-table th, .form-scale-table td {

        padding: 8px 2px;

    }

    .form-scale-table {

        width: 94% !important;

        max-width: 94% !important;

    }

    }

    The following guide should help you how to inject custom css code in form:  https://www.jotform.com/help/117-How-to-Inject-Custom-CSS-Codes

    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!

  • Profile Image

    Answered by markpawson on March 31, 2017 at 02:45 PM
    it still doesn't work,
    the spaces are way too big, and the original issue is that the numbers are
    not aligned correctly. i need to speak to someone please!!
    Thrive in Great Health
    *Mark Pawson*
    Founder & Certified Health Coach
    312.771.4896
    *OneTwoThrive.com *
    Facebook
    DISCLAIMER: Those engaging in regular healthy behaviors may experience
    decreased incidents of feeling generally unfit, including but not limited
    to better controlled blood pressure, properly managed cholesterol levels,
    reduced incidence of diabetic episodes, decreased risk of developing
    chronic heart disease, and in some cases a decreased dependance on
    pharmaceutical drugs. These side effects are often coupled with some of the
    following conditions, increased strength, flexibility and cardiovascular
    fitness, elevated libido, bolstered ability to deal with stressful
    situations, looking younger and more attractive and generally being happier
    in daily life. You have been warned.
    ...
  • Profile Image

    Answered by markpawson on March 31, 2017 at 02:45 PM
    here i've attached screenshots of what i see on my phone. how do we fix
    this? can I just speak to someone instead of all this back and forth?
    Thrive in Great Health
    *Mark Pawson*
    Founder & Certified Health Coach
    312.771.4896
    *OneTwoThrive.com *
    Facebook
    DISCLAIMER: Those engaging in regular healthy behaviors may experience
    decreased incidents of feeling generally unfit, including but not limited
    to better controlled blood pressure, properly managed cholesterol levels,
    reduced incidence of diabetic episodes, decreased risk of developing
    chronic heart disease, and in some cases a decreased dependance on
    pharmaceutical drugs. These side effects are often coupled with some of the
    following conditions, increased strength, flexibility and cardiovascular
    fitness, elevated libido, bolstered ability to deal with stressful
    situations, looking younger and more attractive and generally being happier
    in daily life. You have been warned.
    ...
  • Profile Image
    JotForm Support

    Answered by ashwin_d on March 31, 2017 at 04:14 PM

    Hello Mark,

    Unfortunately we do not provide support over phone. 

    I have fixed this issue in your form. Please test your form again and get back to us if the issue persists. Please check the screenshot below on how the your form appears in mobile devices:

     

     

    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!