I need help as form formatting does not seem to be working.

  • markpawson
    Asked on March 30, 2017 at 8:41 PM

    please look at my form, it's clearly not formatting correctly

    https://form.jotform.us/70866004119150

  • Chriistian Jotform Support
    Replied on March 31, 2017 at 1:07 AM

    Can you please specify to us what formatting you want to achieve in your form (https://form.jotform.us/70866004119150)? Currently, here's how the form looks like:

    I need help as form formatting does not seem to be working Screenshot 20

    If possible, you can send image/screenshot of the formatting you want on your form. Here's a guide on How to add screenshots/images to questions to the support forum?

    Regards.

  • markpawson
    Replied on March 31, 2017 at 5:45 AM
    Open it on a smartphone as though you are receiving in an email, you'll see everything
    Sent from my iPhone
    ...
  • Ashwin JotForm Support
    Replied on March 31, 2017 at 8:46 AM

    Hello,

    Please inject the following custom css code in form and see if that solves your problem:

    @media only screen and (max-width: 480px) {

    .form-textarea{

    width: 94% !important;

    }

    .form-scale-table th, .form-scale-table td {

        padding: 8px 2px;

    }

    .form-scale-table {

        width: 94% !important;

        max-width: 94% !important;

    }

    }

    The following guide should help you how to inject custom css code in form:  https://www.jotform.com/help/117-How-to-Inject-Custom-CSS-Codes

    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!

  • markpawson
    Replied on March 31, 2017 at 2:45 PM
    it still doesn't work,
    the spaces are way too big, and the original issue is that the numbers are
    not aligned correctly. i need to speak to someone please!!
    Thrive in Great Health
    *Mark Pawson*
    Founder & Certified Health Coach
    312.771.4896
    *OneTwoThrive.com *
    Facebook
    DISCLAIMER: Those engaging in regular healthy behaviors may experience
    decreased incidents of feeling generally unfit, including but not limited
    to better controlled blood pressure, properly managed cholesterol levels,
    reduced incidence of diabetic episodes, decreased risk of developing
    chronic heart disease, and in some cases a decreased dependance on
    pharmaceutical drugs. These side effects are often coupled with some of the
    following conditions, increased strength, flexibility and cardiovascular
    fitness, elevated libido, bolstered ability to deal with stressful
    situations, looking younger and more attractive and generally being happier
    in daily life. You have been warned.
    ...
  • markpawson
    Replied on March 31, 2017 at 2:45 PM
    here i've attached screenshots of what i see on my phone. how do we fix
    this? can I just speak to someone instead of all this back and forth?
    Thrive in Great Health
    *Mark Pawson*
    Founder & Certified Health Coach
    312.771.4896
    *OneTwoThrive.com *
    Facebook
    DISCLAIMER: Those engaging in regular healthy behaviors may experience
    decreased incidents of feeling generally unfit, including but not limited
    to better controlled blood pressure, properly managed cholesterol levels,
    reduced incidence of diabetic episodes, decreased risk of developing
    chronic heart disease, and in some cases a decreased dependance on
    pharmaceutical drugs. These side effects are often coupled with some of the
    following conditions, increased strength, flexibility and cardiovascular
    fitness, elevated libido, bolstered ability to deal with stressful
    situations, looking younger and more attractive and generally being happier
    in daily life. You have been warned.
    ...
  • Ashwin JotForm Support
    Replied on March 31, 2017 at 4:14 PM

    Hello Mark,

    Unfortunately we do not provide support over phone. 

    I have fixed this issue in your form. Please test your form again and get back to us if the issue persists. Please check the screenshot below on how the your form appears in mobile devices:

    I need help as form formatting does not seem to be working Screenshot 30

     

    I need help as form formatting does not seem to be working Screenshot 41

     

    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!