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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Loading form in my webpage is very slow!

    Asked by arielyem on March 30, 2017 at 11:54 PM

    Hi,

    I'm using my form in my website.

    My form is using lot of information and calculation widgets.

    Unfortunately the loading time take few seconds.

    I tried to use "Embed" and IFRAME code in my webpage, but it didn't make any different.

    While i copy and paste the full SOURCECODE, the page load much faster, but it cause other problems like style change and some widgets didn't response.

    Is there any way to diagnose which widget are make the form loading slow?

    Is there any other suggestion to improve my form loading time?

    Thank you!

    Page URL:
    http://www.solarpricediscovery.com/free-estimation/online-estimate-pv/

  • Profile Image
    JotForm Support

    Answered by Chriistian on March 31, 2017 at 03:28 AM

    Have you tried using other embed method and see if which embed method loads faster on your end? Please see this guide: Which Form Embed Code Should I Use? You can try different embed form code depending on the platform your website is using.

    I cloned your form and I noticed that there were some errors on the conditions and missing fields. Kindly fix this. Perhaps this is also the caused why the form to loads slow on your end.

    Let us know if you need further assistance.
    Regards.

  • Profile Image

    Answered by arielyem on April 03, 2017 at 01:45 AM
    Hi,
    Thanks for your replay.
    I did try all embed options, but it didn’t change the loading time.
    I still think that my form is contain much data and calculation, therefore it takes time to load it.
    Is there any way to diagnose which of the widget load longer?
    Thanks again
    Ariel

    SOLAR PRICE DISCOVERY INC
    Ariel Y. | Solar Energy Consultant
    Tel 844-60-SOLAR (76527) | Cell 747-9988174
    SolarPriceDiscovery.com | Ariel@SolarPriceDiscovery.com

    In an industry saturated with inaccuracies, SOLAR PRICE DISCOVERY is committed to TRANSPARENCY!

    ...
  • Profile Image
    JotForm Support

    Answered by Chriistian on April 03, 2017 at 03:06 AM

    Can you please try changing the form URL of the embedded Form from http://form to http://www?

    For example,

    <script src="https://www.jotform.com/jsform/70797378785176" type="text/javascript"></script>

    Hope this helps.
    Regards.

  • Profile Image

    Answered by arielyem on April 03, 2017 at 01:46 PM
    Thanks for quick response.

    I did change the URL to
    [/vc_column_text][/vc_column][/vc_row]

    Unfortunately, it didn’t improve the loading time.

    I still have the feelings that the loading time is slow because of the large amount of conditions and widgets.
    I was wondering if there is any option to find which widget of condition load slowly, so I can fix them.
    Unless, you have better suggestion.

    Thanks,
    Ariel

    SOLAR PRICE DISCOVERY INC
    Ariel Y. | Solar Energy Consultant
    Tel 844-60-SOLAR (76527) | Cell 747-9988174
    SolarPriceDiscovery.com | Ariel@SolarPriceDiscovery.com

    ...
  • Profile Image
    JotForm Support

    Answered by ashwin_d on April 03, 2017 at 03:22 PM

    Hello Ariel,

    I did a Pingdom website speed test and it took 6.82 seconds for your webpage to load. Please check the pingdom test by clicking on the following URL: https://tools.pingdom.com/#!/9RtkC/http://www.solarpricediscovery.com/free-estimation/online-estimate-pv/

    It seems your image, google font and some css took time to load. Please check the speed test report which should help you optimise website speed.

    Thank you!

  • Profile Image

    Answered by arielyem on April 06, 2017 at 04:45 PM
    Hi,

    I tried it all,
    Unfortunately, I couldn’t get loading form faster.
    Do you have precoder form plugin?
    I think it can help!

    Thanks

    SOLAR PRICE DISCOVERY INC
    Ariel Y. | Solar Energy Consultant
    Tel 844-60-SOLAR (76527) | Cell 747-9988174
    SolarPriceDiscovery.com | Ariel@SolarPriceDiscovery.com


    ...
  • Profile Image
    JotForm Support

    Answered by BDAVID on April 06, 2017 at 06:04 PM

    Unfortunately, I don't think there is much we can do, since your form is very long, and as you have mentioned, it has many widgets, and images that affect in the loading time.