- Tanisha PinexAsked on March 31, 2017 at 12:07 AM
I am trying to log into my account but when I do so it gives me an "auto suspend error" upon login. Please help me with this.
The problem is on my webpage listed below under the buttons "Get Started." I have attached a screen shot.
- JotForm SupportJohn_BensonAnswered on March 31, 2017 at 03:34 AM
We can delete the form "Website Design (Internal Use)" and re-activate your account. We'll be needing your confirmation if that is okay with you.
We'll wait for your response. Thank you.
- Tanisha PinexAnswered on March 31, 2017 at 08:45 AMOh ok. Yes that is is fine to delete that form. I do not need it anymore. Please delete so I can log in again. Thank you!
- JotForm SupportKiranAnswered on March 31, 2017 at 11:39 AM
Thank you for your co-operation. We have now deleted the guilty fields on the form and activated your account. The forms should be displayed normally. Please refrain from adding such fields to the forms to avoid any further suspensions on the account.