How long does it take before a plan is upgraded so that we can recieve more submissions?

  • lhoydal
    Asked on March 31, 2017 at 4:45 AM

    We were given notice that we had recieved to many submissions, and we paid to upgrade. How long will it take before we are upgraded? 

    Page URL: https://form.jotformeu.com/61172836341352
  • Nik_C
    Replied on March 31, 2017 at 6:59 AM

    We adjusted your plan, sorry for the delay.

    Your account is still over the limit because of the payment submission limit that is reached. But that will reset tomorrow since it is the first of the month.

    If you have any further questions please let us know.

    Thank you!