What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Form from last version shows strange characters in preview mode

    Asked by kevinpclarke on March 31, 2017 at 05:57 AM

    Dear Support,

    A form we used prior to version 4 now shows '  Â'  characters throughout the form when in preview mode. In build mode it looks fine as it did prior to version 4.

    If you look at: https://form.jotformeu.com/70892969570372 you will see what I mean.

    Any help to remove these strange characters would be appreciated.

    Many thanks





    Page URL:

  • Profile Image
    JotForm Support

    Answered by Rose on March 31, 2017 at 06:29 AM


    It should be fixed by now. I checked your form and it seems ok now. If you encounter any other issue, please feel free to contact us. 

  • Profile Image

    Answered by kevinpclarke on March 31, 2017 at 06:45 AM
    Hi Rose,

    Many thanks for your very quick work resolving this. It all looks good now.

    Many thanks again