Problem with UTF-8 characters

  • Profile Image
    Asked on March 31, 2017 at 06:26 AM


    Since today, I have a problem with the UTF-8 characters.

    I wanted to modify my form named "[VAE] Conseils et inscription", and on the edit screen all is allright, but when I look on the preview screen, characters wasn't correctly displayed. Before the modification, the form was ok.

    Then I tried to create a new form named Test and I have the same problem.

    You can see here screen captures :



    Can you help me please for restore the UTF-8 characters on my forms ?


    Thank you.




  • Profile Image
    Answered on March 31, 2017 at 06:35 AM

    It should be fixed now. I checked your form and it seems fine now. 

    Please feel free to contact us if you encounter any other issue. 

  • Profile Image
    Answered on March 31, 2017 at 06:39 AM

    Yes that's fixed, I confirm ;)


    Many thanks

  • Profile Image
    Answered on April 15, 2017 at 04:18 AM

    I have same problem now. In building mode its ok, but live on website, and on preview i jotform website it has some weird characters
  • Profile Image
    Answered on April 15, 2017 at 05:22 AM

    @mikrol - To give way to the OP, I moved your post to a separate thread 

    We'll have it addressed there shortly.