Problem with UTF-8 characters

  • b.portal
    Asked on March 31, 2017 at 6:26 AM

    Hello,

    Since today, I have a problem with the UTF-8 characters.

    I wanted to modify my form named "[VAE] Conseils et inscription", and on the edit screen all is allright, but when I look on the preview screen, characters wasn't correctly displayed. Before the modification, the form was ok.

    Then I tried to create a new form named Test and I have the same problem.

    You can see here screen captures :

    Problem with UTF 8 characters Image 1 Screenshot 30

     

    ------------------------------Problem with UTF 8 characters Image 2 Screenshot 41

    Can you help me please for restore the UTF-8 characters on my forms ?

     

    Thank you.

     

    Brice

     

    Page URL: http://www.estc.fr/vae-master-bac5-marketing-management-diplome-certifie/pied-de-page-vae/
  • Rose
    Replied on March 31, 2017 at 6:35 AM

    It should be fixed now. I checked your form and it seems fine now. 

    Please feel free to contact us if you encounter any other issue. 

  • b.portal
    Replied on March 31, 2017 at 6:39 AM

    Yes that's fixed, I confirm ;)

     

    Many thanks

  • mikrol
    Replied on April 15, 2017 at 4:18 AM

    I have same problem now. In building mode its ok, but live on website, and on preview i jotform website it has some weird charactersProblem with UTF 8 characters Image 1 Screenshot 20
  • Support_Management Jotform Support
    Replied on April 15, 2017 at 5:22 AM

    @mikrol - To give way to the OP, I moved your post to a separate thread https://www.jotform.com/answers/1120075 

    We'll have it addressed there shortly.