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LieseloreAsked on March 31, 2017 at 6:38 AM
Dear Team
We don't need an upgrade. The only thing that changed ist the eMailadress from our former co-worker Laura Wissing. Therefore, we only want to aks you to change the adress from laura.wissing@medsolution.ch to eMailadress of our new co-worker Belinda Gantenbein: belinda.gantenbein@medsolution.ch.
Kinds regards
Marlies Lorenzen
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Ashwin JotForm SupportReplied on March 31, 2017 at 9:29 AM
Hello Marlies,
Which email address you want to change? I did check your account profile email address and the recipient email in last few edited form but do not see laura.wissing@medsolution.ch email address anywhere.
Do you want to change email address on which submission emails are sent?
You will need to edit your form's notification email alert and change the "Recipient Email" address. You may like to take a look at the following guide which should help you: https://www.jotform.com/help/41-How-to-Find-and-Change-the-Email-Address-Used-for-Notification-Email
If you need to change your account profile email:
You need to go to your account >> profile page and change the email address. Please check the screenshot below:
Hope this helps.
Do get back to us if you have any questions.
Thank you!
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LieseloreReplied on April 13, 2017 at 8:45 AMHello
We still changed the email address from laura.wissing@medsolution.ch to belinda.gantenbein@medsolution.ch and now Ms. Gantenbein jotform reported, that jotform ist out of submission storage and she have to upgrade now (see print).
[cid:image002.jpg@01D2B463.BF468EC0]
That’s wrong, because our company has a bronze account for more subusers. Please see attached emails from Branka Mendez and your support.
Freundliche Grüsse
Marlies Lorenzen
MedSolution AG
Sumatrastrasse 10
8006 Zürich
Telefon 044 366 53 82
Telefax 044 366 50 69
marlies.lorenzen@medsolution.ch
lorenzen.medsolution@hin.ch
Von: JotForm [mailto:noreply@jotform.com]
Gesendet: Freitag, 31. März 2017 15:29
An: Marlies Lorenzen
Betreff: Re: Change Mailadress
A new response has been received:
/www.jotform.com>[JOTFORM]/www.jotform.com/>/www.jotform.com>
Answered by ashwin_d
Hello Marlies,
Which email address you want to change? I did check your account profile email address and the recipient email in last few edited form but do not see laura.wissing@medsolution.ch email address anywhere.
Do you want to change email address on which submission emails are sent?
You will need to edit your form's notification email alert and change the "Recipient Email" address. You may like to take a look at the following guide which should help you: https://www.jotform.com/help/41-How-to-Find-and-Change-the-Email-Address-Used-for-Notification-Email
If you need to change your account profile email:
You need to go to your account >> profile page and change the email address. Please check the screenshot below:
[https://www.jotform.com/uploads/forum/ashwin_d/1490966906profileEmailAddress.gif]
Hope this helps.
Do get back to us if you have any questions.
Thank you!
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1490966945
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Ashwin JotForm SupportReplied on April 13, 2017 at 10:41 AM
Hello,
I have moved your question to a new thread so that we can address it separately. You will be answered in the following thread: https://www.jotform.com/answers/1118514
Thank you!