Should Subuser account be on the same pricing plan with master account?

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    RRXM
    Asked on March 31, 2017 at 06:54 AM

    I've created a subuser account. Surely it should be on the same pricing plan?

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    Helen
    Answered on March 31, 2017 at 10:41 AM

    Hello,

    Thank you for contacting us.

    Having a sub-user allows you to provide access to another user in regards to your forms. They can view the submissions and they can edit the forms as well. The sub-user should have a JotForm account in order to continue. However, the sub- user's payment plan does not have to the same with your plan. They have their own payment plan.

     

    Here is a guide helps to you about sharing your form with sub-users: https://www.jotform.com/help/232-How-to-Share-Forms-with-a-Sub-account-User

    If you have any questions or issue, please do not hesitate to contact us.