What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Embed Source Code & Form Doesn't Work In IE9

    Asked by markashton on July 02, 2012 at 06:38 AM

    Hi,

    Used Template > Created Order Form ...

    http://form.jotformpro.com/form/21744547548967

    Used Source Code and embeded into simple html page on workflows domain ...

    http://www.workflows.co.uk/demoschool/

    Everything is working fine except my test in IE9 > page 2 of the form with the rollovers ....

    1) The jotform as a standalone is fine

    2) The jotform source code embedded into a html page does not work in IE but is fine in every other browser.

    Can anybody see perhaps a tweak that would make this work ... I've only popped the source code between the body tags ??

    Many thanks

    Regards Mark

  • Profile Image
    JotForm Support

    Answered by jonathan on July 02, 2012 at 11:16 AM

    Hi Mark,

    Can you please try changing the html doctype on top of the header to like this...

    <!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">

    <html>

    I copied your page and my html editor provides a different doctype; and the form just work as is in IE9. You can check the page with form here(you can check also the source code using right-click way)

    Please inform us if this does not resolve the issue.

    Thanks

  • Profile Image

    Answered by markashton on July 02, 2012 at 11:46 AM

    Jonathan,

    Many thanks. That has resolved the issue.

    That doctype is important sometimes isn't it?

    I'm very grateful for your genius ;-)

    Regards Mark

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    JotForm Support

    Answered by jonathan on July 02, 2012 at 12:25 PM

    Hi Mark,

    Glad it works. 

    It just so happen I noticed the difference in the html code when I tried to test your html page/form. My html editor creates the html template before I can add the codes, -- that is where I noticed the difference in doctype on top of the header.

    Yes, it seems the doctype is an important part because it is an instruction to the browser as to what version or type of html page it was written (according to this article). I think JotForm always try to use the updated versions.

    Thanks.

  • Profile Image

    Answered by markashton on July 02, 2012 at 06:45 PM

    Thanks Jonathan.

    The forum is a killer service. I'll call off the hitman.

    Regards Mark