- sander_j4sAsked on July 02, 2012 at 09:14 AM
I think I encountered a bug using JotForm in Internet Explorer. When I prefill a 'required email field' through URL, it is not filled in correctly. Initially, the email address specified in the URL is filled in in the 'required email field', but when I click submit, I get a warning that the email field should be filled in, and the 'required email field' deleted the email that was previously filled in.
You can try it out yourself in this test form I made:
Note: This only happens in IE. FF & Chrome do it just fine. I know, IE sucks, and normally I would say to people: stop using IE you idiot!. But it's my boss that encountered the problem, since he always uses IE..
- JotForm SupportjonathanAnswered on July 02, 2012 at 11:37 AM
There is an almost similar case to this, few post after yours. I was able to work around it by updating the doctype of the html.
<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">If you could try it on your html and check the result, maybe it will fix it already.Please update us.Thanks.
- sander_j4sAnswered on July 03, 2012 at 03:43 AM
This didn't work. The link I posted above now has the DOCTYPE tag just above the <form> tag. I also tried to put it at the top of the form, no success..
- JotForm SupportjonathanAnswered on July 03, 2012 at 04:27 AM
I was able to reproduce this issue. For a while I sought resolution to get around it but to no avail.
Then I found this from Microsoft KB . The last IE version that support it is IE7...
Hope this information helps.
Please inform us if you have other concerns.