What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I'm not able to log in to my account to access the form I created

    Asked by Lindsay  on March 31, 2017 at 11:05 AM
    Page URL:

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    JotForm Support

    Answered by Aury on March 31, 2017 at 01:18 PM


    The username of the account is LSchaefer426, you may go ahead to log in using either the username or the email address the account is associated with, in combination with password. If you have forgotten password, pleas make a password reset by clicking at forgot password? from the log in page.

    Let us know if we can further assist you.


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    Answered by Lindsay  on April 04, 2017 at 11:44 AM
    When I click on “forgot password”, I do not receive an email to reset my password. Please advise how I’m able to reset my password and login to my account. Thank you.
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    JotForm Support

    Answered by Jan on April 04, 2017 at 01:51 PM


    This is a duplicate post. I already posted a reply on your other thread, please refer to this link: https://www.jotform.com/answers/1110908.

    Thank you.