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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    Values are not passing to another field within the form.

    Asked by LincolnTheatreCompany on March 31, 2017 at 11:23 AM

    I am using the Text element and want to be able to provide my clients verification. Using the source code <> I have added the fields, but when I run preview and autofill, I do not get the wanted information I get {name}. What am I doing wrong.

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    JotForm Support

    Answered by Nik_C on March 31, 2017 at 01:44 PM

    I checked your form and I was able to replicate this issue. 

    I forwarded this thread to our backend team for further checking. We will inform you once the issue is resolved.

    Also, as a temporary solution, you can insert those fields (the below image) in V3 Builder and then switch to V4 Builder afterward and it will work fine. I did that for you in your form.

    Also, you had a wrong field name for each of your fields (but that didn't affect this issue) and I corrected that as well. So your form is working as intended. 

    But please refer to this thread for the fix.

    Thank you for reporting it.


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    JotForm Support

    Answered by Rose on April 04, 2017 at 07:42 AM

    We are sorry for this inconvenience. 

    The problem has been fixed. If you encounter any other issue, please feel free to contact us. We would be pleased to assist you for any issue you may have. 

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    Answered by LincolnTheatreCompany on April 04, 2017 at 09:48 AM

    It worked for a while, but now I get no values. Changed back to Version 3 and it worked fine. Could this just be a matter of the development system vs the online system?

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    JotForm Support

    Answered by Nik_C on April 04, 2017 at 11:24 AM

    I just tested passing values feature in the V4 builder and it worked fine. I created a new form for that test.

    Please try again and let us know if it worked.

    Thank you!