Whare are my forms

  • bobtesta
    Asked on March 31, 2017 at 11:38 AM

    The two forms that have long populated our website have suddenly disappeared.  Can you advise what may have happened and what I need to do to resurrect them?  Thanks. 

  • Aurora JotForm Support
    Replied on March 31, 2017 at 1:33 PM

    Hello,

    I have checked this account an found forms are disabled because the account is over the allowable limits, Free users are allotted to receive 100 submissions per month, your account have received 109 submissions so far.

    You may consider to upgrade the account to a paid subscription. Otherwise, forms will become enabled on the first day of the next month when submissions counter is reset.

    I hope this information helps.

    Regards.