What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Whare are my forms

    Asked by bobtesta  on March 31, 2017 at 11:38 AM

    The two forms that have long populated our website have suddenly disappeared.  Can you advise what may have happened and what I need to do to resurrect them?  Thanks. 

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    JotForm Support

    Answered by Aury on March 31, 2017 at 01:33 PM


    I have checked this account an found forms are disabled because the account is over the allowable limits, Free users are allotted to receive 100 submissions per month, your account have received 109 submissions so far.

    You may consider to upgrade the account to a paid subscription. Otherwise, forms will become enabled on the first day of the next month when submissions counter is reset.

    I hope this information helps.