What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    When do limits get reset?

    Asked by ydelsol on March 31, 2017 at 11:41 AM

    I understand I have reached my monthy limit. Is the month based on the calendar month?

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    JotForm Support

    Answered by Jim_R on March 31, 2017 at 01:44 PM

    The limit counters always reset back to zero (0) on the 1st day of each month. The limits you already reached for this month are the 100 monthly Submission Limit and the 1000 Form Views limit.

    Just wait until tomorrow and your limits should be replenished. You may always monitor your usage by going to your Account's Usage page https://www.jotform.com/myaccount/usage 

    In case you need more help, don't hesitate to let us know.