When do limits get reset?

  • ydelsol
    Asked on March 31, 2017 at 11:41 AM

    I understand I have reached my monthy limit. Is the month based on the calendar month?

  • Support_Management Jotform Support
    Replied on March 31, 2017 at 1:44 PM

    The limit counters always reset back to zero (0) on the 1st day of each month. The limits you already reached for this month are the 100 monthly Submission Limit and the 1000 Form Views limit.

    Just wait until tomorrow and your limits should be replenished. You may always monitor your usage by going to your Account's Usage page https://www.jotform.com/myaccount/usage 

    In case you need more help, don't hesitate to let us know.