What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Account suspended due to requesting usernames

    Asked by cnte on March 31, 2017 at 12:49 PM

    please let muse iam not a hacker

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    JotForm Support

    Answered by david on March 31, 2017 at 02:26 PM

    We do not allow for requesting usernames through forms for any reason.  Since your form requested a username, the account was suspended by our phishing detector. 

    I removed the username field from the form and restored your account.  Your form should be usable once again.