Forward Email: Why am I getting the error message saying "reached my limit"?

  • singingmadesimple
    Asked on March 31, 2017 at 5:40 PM

    I am forwarding form submissions and entered the Captcha wrong a few times. Now it says I have "OOPS...reached my limit" and wont let me forward any more but I'm not finished.

    Jotform Thread 1108390 Screenshot
    Page URL: https://www.jotform.com/submissions/41888272662869
  • Mike
    Replied on March 31, 2017 at 9:30 PM

    Thank you for contacting us.

    We have the following limits for reply and forward emails:

    For Free accounts: 20 emails / day
    For Paid accounts: 1000 emails / day

    The limit does not affect form emails (Notifications and Autoresponders).

    If you need any further assistance, please let us know.

  • singingmadesimple
    Replied on March 31, 2017 at 9:45 PM
    Thank you for contacting support!
    Your message has been received and is being reviewed by our support staff.
    You can expect a response Monday-Friday, within 24-48 hours.
    ...