What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Forward Email: Why am I getting the error message saying "reached my limit"?

    Asked by singingmadesimple on March 31, 2017 at 05:40 PM

    I am forwarding form submissions and entered the Captcha wrong a few times. Now it says I have "OOPS...reached my limit" and wont let me forward any more but I'm not finished.

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    JotForm Support

    Answered by Mike on March 31, 2017 at 09:30 PM

    Thank you for contacting us.

    We have the following limits for reply and forward emails:

    For Free accounts: 20 emails / day
    For Paid accounts: 1000 emails / day

    The limit does not affect form emails (Notifications and Autoresponders).

    If you need any further assistance, please let us know.

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    Answered by singingmadesimple on March 31, 2017 at 09:45 PM
    Thank you for contacting support!
    Your message has been received and is being reviewed by our support staff.
    You can expect a response Monday-Friday, within 24-48 hours.