What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Will clients need an account on Transloadit if I add it to my form?

    Asked by garymichael on April 01, 2017 at 01:44 AM
    I was considering Transloadit, so my clients can upload their video files for me to post on our network.  But will they need an account on Transloadit?  What could I use that would allow them to simply upload multiple files?  I tried the regular file upload but the button text is weird when you add the multiple file feature, so I deleted it.
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    JotForm Support

    Answered by liyam on April 01, 2017 at 04:57 AM

    My apologies that I had to move this question to its own thread. Often, when threads are getting long, there comes a presumption that discussion continue to flow following the title at the top.

    To answer this concern, your clients do not need to have an account with Transloadit. Basically, what the Transloadit widget does on your form is it allows users without an account with Transloadit to be able to forward to you file submissions. 

    With using the multiple-upload field, we can probably make some changes to it in order to make it appear more appealing to your preference.