How to cancel account?

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    NetRentsNet
    Asked on April 01, 2017 at 10:00 AM

    Dwolla's new pricing plan emerged today.  I cant use Dwolla anymore.  Therefore I need to cancel JotForm.

     

    Too bad, everything worked pretty well.

  • Profile Image
    Charlie
    Answered on April 01, 2017 at 12:14 PM

    I'm sorry to hear that. Unfortunately, we can't do anything with regards to Dwolla's pricing as we are not directly associated with them. 

    If Dwolla does not work for you anymore, you can still check the other payment integrations that we have:

     

    If none of them works and you would like to continue cancelling your JotForm subscription plan, then you can do that by following this guide: https://www.jotform.com/help/341-How-to-Downgrade-Subscription-Back-to-Free-Account. Once the subscription is cancelled and you are in "Free" plan, you will no longer be charged.

    I hope that helps.