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    Is there a way to send the message as a bbc

    Asked by miguelben on April 01, 2017 at 03:35 PM
    Is there a way to send the message as a bbc, instead of on the 'to' field,
    as to hide the email addresses among recipients?
  • Profile Image
    JotForm Support

    Answered by jonathan on April 01, 2017 at 03:43 PM

    To send the email message to intended recipient in BBC mode, simply add multiple separate Notification Email on the form.

    User guide: https://www.jotform.com/help/25-Setting-Up-Email-Notifications

    Since you need the email to in BBC mode, do not put all the Recipient Emails addresses all on the same Notifier...

    Ex:

     

    Instead create a new Notification and then in the Recipient Emails put the next email address of the  next intended recipient.

    Let us know if you need further assistance.

  • Profile Image

    Answered by miguelben on April 01, 2017 at 04:45 PM
    Hi,
    I tried but it didn't work. Please have a look;
    https://form.jotformpro.com/70157283122954
    Thanks,
    Miguel
    ...
  • Profile Image
    JotForm Support

    Answered by jonathan on April 01, 2017 at 05:07 PM

    I reviewed your form Email settings and I see the existing template emails like this.

     

    If my understanding of what you need is correct, I think what you want to do is to have a different Sender Email instead using the form so that the email recipient will see different email sender (TO)  every time.

    You can add multiple Sender Emails in your form so that you can select the sender email needed for each of the form.

     

    Review this guide: How-to-Add-a-Custom-Sender-Address-to-an-Email-Alert

    Once the email address was added in the Sender Email list, it should be available in the Dropdown option for each of the email template.

    Let us know if you need further assistance.

  • Profile Image

    Answered by miguelben on April 01, 2017 at 11:45 PM
    Hi,
    This question is linked to this thread
    https://www.jotform.com/answers/1100461#1102518
    I want the recipients to be chosen from a dropdown, so with your help I was
    able to achieve this. However when I select more than one, all the email
    address appear in the 'to' field and I would like the to appear in 'bcc'
    field.
    I hope that this makes sense to you.
    Thank you.
    ...
  • Profile Image
    JotForm Support

    Answered by ashwin_d on April 02, 2017 at 06:02 AM

    Hello miguelben,

    With which form you are having this issue with? 

    I did check few of your last edited form but could not locate any which is sending submission email based on dropdown. I was able to find one form with dropdown which has only one email address.

    I would suggest you to please let us know with which form you are having this issue with and we will take a look.

    To achieve your requirement, I would suggest you to please add new notification email alert for every submission email you want to send from your form. The following guide should help you how to add new email alert in form:  https://www.jotform.com/help/25-Setting-Up-Email-Notifications

    We will wait for your response.

    Thank you!