What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Refund request

    Asked by peachwave on July 02, 2012 at 01:49 PM

    I had paid for the upgrade to professional again because it got discontined automatically for the one I had already paid for last month before it expired.  Need to get it refunded for the amount it was not used.

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    Answered by jeanettebmz on July 02, 2012 at 04:04 PM

    Hello again

    I have cancelled your order INT120622-7410-28162B and returned $49.95 . You should see it reflected into your bank statemen withing 10 days

    best regards