why are you blocking my IP address

  • Profile Image
    feca01
    Asked on July 02, 2012 at 01:52 PM

    Every time I try logging on to my forms from my office I read

    Access Denied
    The owner of this website (www.jotform.com) has banned your IP address (). (Ref. 1006)

    •Timestamp: Mon, 02 Jul 2012 09:05:50 -0700

    •Your IP address:

    •Requested URL: www.jotform.com/answers/110426-How-can-i-create-an-interest-survey-form-online-or-have-a-link

    •Error reference number: 1006

    •Server ID: FL_20F5

    •Process ID: PID_1341245150.051-2-541272150

    •User-Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; Trident/4.0; GTB7.3; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; InfoPath.3; BRI/2)

     

  • Profile Image
    Goldo
    Answered on July 02, 2012 at 02:05 PM

    An account (tomtom985) created using 217.36.229.90 was suspended that got the ip blocked.

    I have manually checked the form and have found nothing suspicious so I have reinstated the account and that should lift the IP ban.

    Let us know if you are still having issues.