What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    why are you blocking my IP address

    Asked by feca01 on July 02, 2012 at 01:52 PM

    Every time I try logging on to my forms from my office I read

    Access Denied
    The owner of this website (www.jotform.com) has banned your IP address (). (Ref. 1006)

    •Timestamp: Mon, 02 Jul 2012 09:05:50 -0700

    •Your IP address:

    •Requested URL: www.jotform.com/answers/110426-How-can-i-create-an-interest-survey-form-online-or-have-a-link

    •Error reference number: 1006

    •Server ID: FL_20F5

    •Process ID: PID_1341245150.051-2-541272150

    •User-Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; Trident/4.0; GTB7.3; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; InfoPath.3; BRI/2)

     

  • Profile Image
    JotForm Support

    Answered by Goldo on July 02, 2012 at 02:05 PM

    An account (tomtom985) created using 217.36.229.90 was suspended that got the ip blocked.

    I have manually checked the form and have found nothing suspicious so I have reinstated the account and that should lift the IP ban.

    Let us know if you are still having issues.