My account email is not recognized. Where's my account?

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    Asked on April 01, 2017 at 07:40 PM

    I went to log in and could not. Then I tried a password reset and it said that it could not find my email address. I have been using jotfor since the beginning on a regular basis. So where's my account gone?


    email :


    I need this urgently!





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    Answered on April 01, 2017 at 08:46 PM

    I have checked and indeed was not able to find an account related to the email address you provided; however, the link you shared has an embedded form and it's related to the account with email address d*****c.m******

    If you do not recognize this email address, please share us the link to your account username, we will be glad to check and find if the address has changed.