Is there a way to revert to v.3?

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    Asked on April 02, 2017 at 09:35 AM


    I've been wasting a lot of time (about 6 hours so far) trying to create a form with conditional logic.  The site keeps crashing on me and slowing me down.  

    I lost the will to live!  I recreated the form I had been working on that kept crashing by cloning an old form.  That old form had me using v.3 and all was going fine, until at some point I needed to refresh or go back.  At that point, I was swiftly moved to v.4, and it all started crashing again.  

    I really can't afford to waste any more time looking at 'Aw Snap!' screens.  Please help!!!

    Thank you,


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    Answered on April 02, 2017 at 10:34 AM

    I'm sorry to hear that you've been experiencing issues with your JotForm V4. You can switch to JotForm V3 from your account setting.

    From the Settings tab, scroll down to find Form Builder, and change that to Version 3, see image below: