What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Edit Link and Complete Submission Links

    Asked by cpresa on July 02, 2012 at 03:29 PM

    Error message received when click on Edit Entries or Complete Submission links.

     

    Page URL:
    http://jotformpro.com/form/21366277845967

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    Answered by jeanettebmz on July 02, 2012 at 03:42 PM

    Could you please provide us with an screenshot or the exact message of the error?

    Thanks!

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    Answered by cpresa on July 02, 2012 at 04:07 PM

     

    I get this error message for both the Edit Entries and Complete Submission buttons.

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    Answered by cpresa on July 02, 2012 at 04:09 PM

    http://www.jotform.com/form.php?formID=21366277845967&sid=207068880069915872&mode=edit

    Invalid Form URL
    This form is not available for this domain.
    http://www.jotformpro.com/form/21366277845967
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    JotForm Support

    Answered by Mike_T on July 02, 2012 at 04:20 PM

    We are sorry for the inconveniences caused.

    Since you are Premium JotForm user, please use the Edit link with submit.jotformpro.com domain instead:

    http://submit.jotformpro.com/form.php?formID=21366277845967&sid=207068880069915872&mode=edit

    Please give it a try, and let us know if you need any further assistance.

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    JotForm Support

    Answered by Mike_T on July 02, 2012 at 04:23 PM

    Please also let us know, if you still get the error when you complete your submission (click on Submit Form button).

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    Answered by cpresa on July 02, 2012 at 04:32 PM

    The Edit Entries button is now working correctly. What it is the correct link for the Complete Submission button?

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    JotForm Support

    Answered by Mike_T on July 02, 2012 at 04:40 PM

    Can you please explain what Complete Submission button do you mean?

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    Answered by cpresa on July 02, 2012 at 04:45 PM

    On the Thank You page, the entries can be viewed before final submission. The Edit Entries button goes to the form so that corrections can be made. The Submit Form button returns the user to the Thank You page where there is a Complete Submission button. Is that button necessary?

    Link to the Thanks page

    http://submit.jotformpro.com/submit/21366277845967/

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    JotForm Support

    Answered by Mike_T on July 02, 2012 at 05:00 PM

    Thank you. Now I get it.

    Please note that once you click on Submit Form button, submission is being forwarded to your account. Mentioned Complete Submission button is optional and can be pointed to any page, for example, you can point it to the main page of your website.

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    Answered by cpresa on July 02, 2012 at 06:02 PM
    Thanks for your help!
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    JotForm Support

    Answered by Mike_T on July 02, 2012 at 06:02 PM

    You are quite welcome!

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    Answered by guest_22882243174050 on October 15, 2012 at 01:36 PM

    Thank you for the previous answers to cpresa regarding using edit link as a premium user.

    I was able to solve the same problem with the advice you gave.

     

    I have a question however:

    When the link in the confirmation email is used to edit the original submission, I would have expected a further confirmation email to be sent, in order to see that changes made?

    Is this not possible, or do I have to do something extra to make it so ?

    Thanks for continuing to develop a fantastic product!

     

    Mike

    DQSC Webmaster

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    JotForm Support

    Answered by NeilVicente on October 15, 2012 at 02:31 PM

    Mike,

    Sadly, only notifications are fired upon editing a submission. What you can do instead is create another notification that will act as an autoresponder, which will then be sent to the user each time they edit their form submission.

    If you're interested to know, please respond to this message so we can provide you with instructions.

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    Answered by dellquaysc on October 15, 2012 at 03:45 PM

    Yes, I would be very interested to learn how to do this , thank you!

    I'm looking forward to receiving your answer!

    cheers

     

    Mike

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    JotForm Support

    Answered by NeilVicente on October 15, 2012 at 04:26 PM

    Mike,

    Please refer to this new forum post. I didn't want to veer away from the original topic at hand so I posted my answer on a separate thread.

    Hope you don't mind.