What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Online payments fee

    Asked by howardballinger on April 02, 2017 at 01:20 PM

    Another user tells me they received a notice that jotform was going to start charging a fee for online payment through the Paypal and/or Dwolla gateways. I can't finds anything about it.

    Is that so?

    Thanks  -- Howard Ballinger

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    JotForm Support

    Answered by jonathan on April 02, 2017 at 02:06 PM

    Hi Howard,

    As far as I know there is no such announcement and even plan to apply fee for submissions that include payments (Payment forms). 

    You can always check our JotForm Blog for latest happenings on JotForm. And the pricing page will easily reflect the up to date features and pricing available.

    Let us know if you need further assistance.