I tried to upload the file but the system keeps locking

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    Boxes_you_design
    Asked on April 02, 2017 at 07:13 PM
    I've tried to upload the file but the system keeps locking
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    jonathan
    Answered on April 02, 2017 at 07:31 PM

    Please provide more clearer details about the issue. Which of your form have this issue.

    We will check this further once we got more information and understand what the issue is.

     

     

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    Boxes_you_design
    Answered on April 02, 2017 at 07:37 PM

    I was just trying to send you a screenshot on the error message I get when I click on submissions after I select any form that has a submission.  It always says on the screen Submissions: Garden House Order form and "no results to display. check your search query or time frame options.  

    This is very frustrating as it worked before and now none of my forms will show the submissions when I click on submissions after I select the form.

    Janet

     

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    jonathan
    Answered on April 02, 2017 at 07:48 PM

    Thank you for the explanation. Since this is not related to the actual issue we were trying to resolve here https://www.jotform.com/answers/1109322, please use that thread instead for your updates on the problem.

    As to uploading a screenshot on the forum message, you can review the steps on this guide: