What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I tried to upload the file but the system keeps locking

    Asked by Boxes_you_design on April 02, 2017 at 07:13 PM
    I've tried to upload the file but the system keeps locking
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    JotForm Support

    Answered by jonathan on April 02, 2017 at 07:31 PM

    Please provide more clearer details about the issue. Which of your form have this issue.

    We will check this further once we got more information and understand what the issue is.

     

     

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    Answered by Boxes_you_design on April 02, 2017 at 07:37 PM

    I was just trying to send you a screenshot on the error message I get when I click on submissions after I select any form that has a submission.  It always says on the screen Submissions: Garden House Order form and "no results to display. check your search query or time frame options.  

    This is very frustrating as it worked before and now none of my forms will show the submissions when I click on submissions after I select the form.

    Janet

     

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    JotForm Support

    Answered by jonathan on April 02, 2017 at 07:48 PM

    Thank you for the explanation. Since this is not related to the actual issue we were trying to resolve here https://www.jotform.com/answers/1109322, please use that thread instead for your updates on the problem.

    As to uploading a screenshot on the forum message, you can review the steps on this guide: