The paypal BUY NOW button on this form was working now it is not. What's the problem?

  • MSOC_Director
    Asked on April 2, 2017 at 7:29 PM

    FORM:  https://www.jotform.com/build/61194001829149

    This form stopped working as soon as I published it.  Prior to that, everything looked great and was working when testing via the preview option.

     

     

    Jotform Thread 1109395 Screenshot
    Page URL: https://www.jotform.com/build/61194001829149
  • Chriistian Jotform Support
    Replied on April 2, 2017 at 9:10 PM

    I cloned your form (https://www.jotform.com/61194001829149) and test the form on my end. I was able to be redirected to the PayPal Checkout page when I submit the form (clicked the BUY NOW button).

    The paypal BUY NOW button on this form was working now it is not Screenshot 20

    Can you please provide us more details of what is not working on your publish form? Is the form embedded on a website?

    If it is working on a Preview mode but not working when it is published, please try clearing your form's cache and browser's cache.

    Hope this helps.
    Regards.