What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How do I stop a form from being responsive?

    Asked by 2adorable on April 02, 2017 at 11:31 PM

    jotform by default makes forms responsive how can i bypass this

    https://form.jotformpro.com/70796245663971

     

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    Answered by Ian on April 03, 2017 at 12:41 AM

    All you need to do is select the Mobile Responsive Widget and hit the Delete icon

     

    Hope this helps

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    Answered by 2adorable on April 03, 2017 at 01:43 AM

    that didnt work when i tested it on my iphone the form is responsive

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    Answered by Ian on April 03, 2017 at 03:02 AM

    I am forwarding the issue to Developer team so they can look into it and update you on the same thread.

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    JotForm Support

    Answered by Rose on April 03, 2017 at 03:33 AM

    I would like to say that forms are responsive as default regardless adding mobile responsive widget to the form. 

    If you provide us some more additional information about why you need your form unresponsive, we may find another way to achieve it. Is your form seen differently though different mobile devices? Or, is there anything affect your form view? 

     

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    Answered by 2adorable on April 05, 2017 at 10:52 PM

    the form questions shift from horizontal to a vertical downward. i do not want them to move on mobile screen

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    Answered by 2adorable on April 06, 2017 at 12:19 AM

    https://form.jotformpro.com/70796245663971

    I finally found a widget that is not responsive for the question I want but it doesn't have images I'd like to ad an image of a car truck Suv  along with the text is there a way to do this 

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    JotForm Support

    Answered by candy on April 06, 2017 at 04:31 AM

    Hello,

    We're sorry for the inconvenience you have.

    As far as I test your form on my android mobile device, the car images have shown vertically on the mobile web browser as seen below:

    As I understand, you do not want them to appear vertically on mobile devices.

    Let me some time to investigate this situation further.

    Thanks for your patience.

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    JotForm Support

    Answered by candy on April 06, 2017 at 07:15 AM

    Hello again,

    I have tested your form again. I've injected the following CSS codes to the related Image Checkboxes widget in order to make them appear on mobile devices as the following screenshot below:

    @media screen and (max-width: 480px) {

    #images_button_container li {

     width: 40% !important;

    margin: 10px !important;

     }

    #images_button_container li img {

       width: 50% !important;

     }

    }

    Please try and if you need further assistance, let us know.

    Thanks in advance.

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    Answered by 2adorable on April 07, 2017 at 06:04 PM

     

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    Answered by 2adorable on April 07, 2017 at 06:16 PM

     

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    JotForm Support

    Answered by jonathan on April 07, 2017 at 11:25 PM

    Please try adding a new Image Checkboxes widget into the form. It seems the previous one was corrupted already so it was not functioning well. You can reuse the images URL from the old widget.

    Example:

     

    and then add the custom CSS into the widget

    @media screen and (max-width: 480px) {

     

    #images_button_container li {

     

     width: 40% !important;

     

    margin: 10px !important;

     

     }

     

    #images_button_container li img {

     

       width: 50% !important;

     

     }

     

    }

     

     

    it work like this on my test.

     

     

     

    Let us know if this did not work

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    Answered by 2adorable on April 08, 2017 at 11:06 PM

    ok it worked. can the size if the image be changed? i tried changing it and it did t change with the css code added?

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    Answered by 2adorable on April 09, 2017 at 12:25 AM

    never mind i got it. thanks

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    Answered by 2adorable on April 10, 2017 at 01:12 AM

     

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    Answered by 2adorable on April 10, 2017 at 01:14 AM

    On my iPhone the question loads correctly.. On chrome  

    But on my android nexus 6p phone latest Android version it loads like the screen shot I uploaded previously. Any ideas? 

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    JotForm Support

    Answered by Chriistian on April 10, 2017 at 01:30 AM

    I checked your form (https://form.jotformpro.com/70796245663971) on a mobile emulator. Here's how it appears on Chrome and Firefox browser on Nexus 6p.

    Chrome:

     

    Firefox:

     

    Are you still having issues on your end?

    Let us know if you need further assistance.
    Regards.

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    Answered by 2adorable on April 10, 2017 at 12:38 PM

    i thought it was maybe just my phone but i tested it on another android phone today and got the same thing.. not sure whats going on but ill keep testing for a few days and update you

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    JotForm Support

    Answered by ashwin_d on April 10, 2017 at 01:28 PM

    Hello 2adorable,

    Sure. Please us know if you find any issue and we will take a look. 

    We will wait for your response.

    Thank you!

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    Answered by 2adorable on April 11, 2017 at 01:41 AM

    Check out my site www.durhamautomall.com

    I have the form installed in WordPress.. With a script try running it on safari iPhone it will not load the question correctly.. 

    Should I use iframe or jotform plugin for WordPress? 

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    JotForm Support

    Answered by Chriistian on April 11, 2017 at 01:50 AM

    @2adorable,

    Since your question now is different from the original thread and it is about embedding the other form in a Wordpress site, I moved it to a separate thread to better assist you. You can find it in this link: https://www.jotform.com/answers/1116198

    Thanks