What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image
    JotForm Support

    Form Builder 4.0: Left-aligned form cannot be displayed properly when the user opens "Add Form Element"

    Asked by amy on April 03, 2017 at 02:10 AM

    Some of our users align their forms left with the help of custom CSS.  However, "Add Form Element" window and the form conflict to each other on large resolution screens. "Add Form Element" window prevents the form being seen on screens whose resolutions are bigger than 1439px.  

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    JotForm Developer

    Answered by kaan on April 10, 2017 at 04:47 AM

    This is how builder stage works by design, we don't modify user area until usable space is less than 1440px. 

    We also can't handle issues caused by Custom CSS' written by user. I'm cancelling this ticket, there is nothing we can do about it.