What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How to change the account username?

    Asked by sim@cubetwentyone.com on April 03, 2017 at 06:44 AM

    Hi There,

    Please tell me on how to change USER NAME login for jotform?

     

    Thanks

     

  • Profile Image
    JotForm Support

    Answered by Sven on April 03, 2017 at 07:39 AM

    We can change your username, however, there are a few things to note:

    - Your custom ULRs (if you have any) will not work once we change the username of your account. 

    - Your direct form links will not be effected. 

     

    Please provide the new username you would to change into, also bear in mind that the name may not be available, so provide alternatives as well.

     

    Thank you.

  • Profile Image

    Answered by vtadmin on April 03, 2017 at 05:22 PM

    Hi There, Thanks for the response, can I please use the following username replacing sim@cubetwentyone.com to:

    virtuatecnica

    Please let me know once done.

    thanks

  • Profile Image
    JotForm Support

    Answered by AIDAN on April 03, 2017 at 06:36 PM

    Please note that you have used the account "vtadmin" to send your request. Please login to your "sim@cubetwentyone.com" account and confirm that request, for security reasons.

    We will proceed with the account username change as soon as you send us that confirmation while logged in as "sim@cubetwentyone.com". Thank you.

  • Profile Image

    Answered by sim@cubetwentyone.com on April 10, 2017 at 03:29 AM

    Hi There, Thanks for the response, can I please use the following username replacing sim@cubetwentyone.com to:

    virtuatecnica

    Please let me know once done.

    thanks

  • Profile Image
    JotForm Support

    Answered by John_Benson on April 10, 2017 at 03:55 AM

    The username virtuatecnica is already taken. Please provide us again at least 2 unique username so that we can check for its availability. 

    We'll wait for your response. Thank you.