How to change the account username?

  • Profile Image
    sim@cubetwentyone.com
    Asked on April 03, 2017 at 06:44 AM

    Hi There,

    Please tell me on how to change USER NAME login for jotform?

     

    Thanks

     

  • Profile Image
    Sven
    Answered on April 03, 2017 at 07:39 AM

    We can change your username, however, there are a few things to note:

    - Your custom ULRs (if you have any) will not work once we change the username of your account. 

    - Your direct form links will not be effected. 

     

    Please provide the new username you would to change into, also bear in mind that the name may not be available, so provide alternatives as well.

     

    Thank you.

  • Profile Image
    vtadmin
    Answered on April 03, 2017 at 05:22 PM

    Hi There, Thanks for the response, can I please use the following username replacing sim@cubetwentyone.com to:

    virtuatecnica

    Please let me know once done.

    thanks

  • Profile Image
    AIDAN
    Answered on April 03, 2017 at 06:36 PM

    Please note that you have used the account "vtadmin" to send your request. Please login to your "sim@cubetwentyone.com" account and confirm that request, for security reasons.

    We will proceed with the account username change as soon as you send us that confirmation while logged in as "sim@cubetwentyone.com". Thank you.

  • Profile Image
    sim@cubetwentyone.com
    Answered on April 10, 2017 at 03:29 AM

    Hi There, Thanks for the response, can I please use the following username replacing sim@cubetwentyone.com to:

    virtuatecnica

    Please let me know once done.

    thanks

  • Profile Image
    John_Benson
    Answered on April 10, 2017 at 03:55 AM

    The username virtuatecnica is already taken. Please provide us again at least 2 unique username so that we can check for its availability. 

    We'll wait for your response. Thank you.

  • Profile Image
    glenpogi16
    Answered on July 25, 2017 at 02:45 AM

    I also need to change my username please help me... https://form.jotform.me/glenpogi16/Just4Trends_OrderForm  to https://form.jotform.me/Just4Trends/OrderForm if possible. Please. Thank you. 
  • Profile Image
    John_Benson
    Answered on July 25, 2017 at 03:49 AM

    @glenpogi16

    We will be addressing your request shortly on this thread: https://www.jotform.com/answers/1207563

    Thank you.