PayPal: Product names shown incorrectly in the Hebrew Language

  • Profile Image
    assafaman
    Asked on April 03, 2017 at 08:21 AM

    Hi

    When I create a new product with a Hebrew product name, the product name and the price text gets mixed.

    Is there a way to fix this?

    Thanks

  • Profile Image
    candy
    Answered on April 03, 2017 at 10:48 AM

    Hello,

    As far as I understand, the product name is shown between the currency and the price as seen below:

    I have forwarded this situation to our software development team in order to fix it. 
    You are going to be informed as soon as the issue will be fixed.

    Thank you for reporting us.

  • Profile Image
    Assaf aman
    Answered on April 04, 2017 at 06:39 AM

    that is correct! thanks

  • Profile Image
    olivia
    Answered on October 12, 2017 at 09:51 AM

    Hi,

    We are working on the issue to correct the alignment of right to left texts. Actually, when you enter a rtl text, unicode behaviour changes so we are not sure that this is a bug.

    You can fix your issue by injecting very simple custom CSS into your form. Please look at the following code:

              .form-product-name {      

                    float : right;                

              }                                      

     

    You can follow the guide if you need more details about how to inject custom CSS into forms: How-to-Inject-Custom-CSS-Codes

    You can also clone the form below into your account. 

    https://form.jotform.com/72844394423966 

    The guide about how to clone the form into your account: How-to-Clone-an-Existing-Form-from-a-URL

    If you need any other details, please feel free to let us know.

    Thank you.