retrieve deleted submissions

  • Profile Image
    otfadmin
    Asked on April 03, 2017 at 08:31 AM

    Hello, 

    this morning i mistakenly deleted more submissions than i intentionally wanted to do my Apple Gen 4 Order form. Is there anyway you guys can retrieve/restore this information? Please.

     

    Best

  • Profile Image
    Sven
    Answered on April 03, 2017 at 08:59 AM

    Unfortunately, there is no way for us to restore deleted submissions on our end. We usually recommend exporting your data regularly to avoid such issues. 

    I would suggest looking through your email notifications if you have any set up and find the report for that submission, and then use our Import Data app to import them back into your form.

     

    Apologies for not being able to help further.

    Thank you.