retrieve deleted submissions

  • otfadmin
    Asked on April 3, 2017 at 8:31 AM

    Hello, 

    this morning i mistakenly deleted more submissions than i intentionally wanted to do my Apple Gen 4 Order form. Is there anyway you guys can retrieve/restore this information? Please.

     

    Best

  • Sven
    Replied on April 3, 2017 at 8:59 AM

    Unfortunately, there is no way for us to restore deleted submissions on our end. We usually recommend exporting your data regularly to avoid such issues. 

    I would suggest looking through your email notifications if you have any set up and find the report for that submission, and then use our Import Data app to import them back into your form.

     

    Apologies for not being able to help further.

    Thank you.