My jotform shown form not found.And i received a mail with -->Our automatic phishing detection system has suspended your JotForm account. Your forms a

  • Suganya
    Asked on April 3, 2017 at 10:50 AM

    My jotform shown form not found.And i received a mail with -->Our automatic phishing detection system has suspended your JotForm account. Your forms are currently disabled.

    Please rectify this as soon as possible.

  • Aurora JotForm Support
    Replied on April 3, 2017 at 11:56 AM

    Hello,

    Your account is suspended because you are requesting username and password in plain text fields on your form "Smacreg".

    Gathering this type of data in plain text fields will violate our Terms of use, as this is only allowed through encryption along database administration; and our forms do not provide this type of method.

    We have removed the guilty fields on this form and reactivate the account. You must refrain from doing a new form like that to prevent a potential suspension of your account.

    Kind regards