Not reciveing submissions

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    palettepro
    Asked on April 03, 2017 at 11:00 AM

    Hello , our form for career / job application form, is not being forward to our email (info@palette-pro.com). 

    I could only find it here on your website. Is there anyway we can have it forward to our email as it was being sent before?

    Thanks

  • Profile Image
    Sven
    Answered on April 03, 2017 at 11:42 AM

    The email address info@palette-pro.com is in the bounce list, this happens due to a number of reasons, usually because your mail service provider is rejecting emails due to suspected spam. 

    To remove yourself from the bounce list, please follow this guide:

    How to Remove Your Email Address from Bounce List

    To prevent this issue from happening in the future, please follow this guide:

    How to Prevent Email Bouncing Related Issues

     

    Thank you.