What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Unable to preview form

    Asked by Brenda67 on April 03, 2017 at 11:51 AM

    When I attempt to preview my form I receive the following error message: "The form is in restore mode please try again later" Also, all of my options are not saving. Below I have attached a screenshot of what I am attempting to update, but my options will not save. I have also included the URL for the error message.

    Page URL:

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    JotForm Support

    Answered by ashwin_d on April 03, 2017 at 01:35 PM

    Hello Brenda67,

    I'm sorry for the trouble caused to you. 

    Your form should be working fine now. Please test your form again and get back to us if the issue persists. 

    Thank you!