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    Data from One Field Not Populating in Google Docs

    Asked by Revalytics on July 02, 2012 at 08:27 PM

    Hi, the Google Docs integration appeared to be working well however just noticed that one field will not populate.

    It is for a Hidden Field in the form (named "your_email") that is populated with the user's email address that is being carried over in the URL from my Unbounce landing page.

    The field is populated in Jotform when I check the submission results, but is empty in the Google Spreadsheet for the same submission.


    Any help much appreciated. Thanks!

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    JotForm Support

    Answered by liyam on July 03, 2012 at 12:09 AM

    Hello, Revalytics.  After doing some tests, I was able to replicate the problem.

    I have forwarded this matter to the development team.  Once we have updates on this fix, we'll sure to let you know.

    Thank you for reporting.

    Add:  I have made further tests.  For the meantime, you can try removing your form's integration and then reintegrate it again to be able for your spreadsheet's your_email column become populated.