What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why my account is disabled?

    Asked by InternationalLegal on April 03, 2017 at 01:19 PM
    Jotform says I'm out of space and has disabled my account but I have deleted a few submissions to my forms and even deleted a couple of forms. 
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    JotForm Support

    Answered by Nik_C on April 03, 2017 at 02:54 PM

    Your account is disabled because of Upload space limit:

    You can check it under your Usage page: https://support.jotform.com/myaccount/usage

    So you should delete the submissions with uploaded files in them.

    Do let us know if you have any additional questions.

    Thank you!