Embedded form with payment integration showing unsecured

  • Cheryl Snyder
    Asked on April 3, 2017 at 2:12 PM
    I have SSL on my site and have Strip Intergrated and it is saying that it is unsecure when customers go to fill it out. Why is that?
  • Jan
    Replied on April 3, 2017 at 2:43 PM

    All of our forms and submissions are using SSL. Is your website using SSL (https)? You can still embed the form in a non-secure webpage. However, please take note that only the form is secured and not the webpage.

    When the form is submitted, it will be transmitted securely to our servers. The only problem with this is that your webpage will not show a secure lock icon beside the URL.

    Embedded form with payment integration showing unsecured Image 1 Screenshot 20

    If you're still having issues, please let us know. Also, please provide the URL of the webpage where the form is embedded so that we can further check.

     

    Hope that helps. Thank you.