I just downgraded to the free but now I have some questions.

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    Asked on April 03, 2017 at 02:34 PM

    I just downgraded today to the free account. My plan is to use Google Forms when I am unable to use Jot Form anymore. However, I have a question.

    Are the views and submissions limited to each form or my entire account? I am finding people are submitting the same thing 10-20 times for some reason. I made it restrictive to only unique submissions but that doesn't help me because I have them fill this out once a month.

    I feel that $20 is way too steep considering people cannot edit a form and I cannot stop someone from sending in multiple submissions in a day or week.

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    Answered on April 03, 2017 at 04:03 PM

    The monthly form views and submissions limit are for the entire account. JotForm resets the monthly limits back to 0 every first day of the month.

    You need to manually increase the Submission Limit number to +10 submissions every month. In this way, the form will be enabled. You can set this limit in the Form Settings. 

    To avoid multiple submissions, please check this guide: How-to-Set-Unique-Submissions-on-a-Form.

    We have a 50% discount if you're a non-profit organization or educational. Here's the link:

    Hope that helps. If you have questions, please contact us again.