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    Remove email address from Bounce List

    Asked by Visitcuba on April 03, 2017 at 03:27 PM

    Dear Sir and Madam,


    when I enter jotform I've got the message, that our address visitcuba@gmx.de is on your bounce list. What means this? We've changed nothing.


    Please, help us ugently and email me at wolfgang.ziegler@gmx.net.


    Thanx a lot



  • Profile Image

    Answered by Sven on April 03, 2017 at 04:23 PM

    This happens due to a number of reasons, usually your mail service provider rejecting emails due to suspected spam. 

    Please follow this guide to remove yourself from the bounce list:



    To prevent this issue from happening in the future, please refer to the following guide:

    How to Prevent Email Bouncing Related Issues


    Thank you.