What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Can I respond within the form to the sender?

    Asked by Amy Descovich  on April 03, 2017 at 03:56 PM

    For example, if John requests a volunteer for an event and I am trying to find volunteers, I want to let him know that I am working on it and when he can expect to know how many volunteers I am getting for him.  Can I do that within the form or does that have to be an email?

    Thank you!

  • Profile Image

    Answered by Sven on April 03, 2017 at 04:56 PM

    You can customize an autoresponder to have any message you would like to send to your users after they submit their forms, any further communication would have to be made through email. 

    To set up an autoresponder, please follow this guide:

    Setting Up an Autoresponder Email


    Thank you.