Unable to create PDF

  • ctigreenport
    Asked on April 3, 2017 at 3:58 PM

    Hi I'm trying to create a PDF for my MEMBERSHIP FORM and it isn't working

     

    Page URL: https://form.jotform.us/63116094423147
  • Sven
    Replied on April 3, 2017 at 5:04 PM

    Can you please provide more details? What exactly is not working? Are you getting any error? 

    I have just cloned your form and was able to create a PDF form of it without problems. If you could get back to us with more details, so we can assist you further, that would be great. 

     

    Thank you.

  • ctigreenport
    Replied on April 4, 2017 at 9:18 PM

    Hi,

    It worked for me today.  Yesterday when I clicked it it gave me the popup about page breaks and submit button, but it didn't do anything.  Today when i did the same thing it said "working" then it downloaded.

    Thanks,

    Steve

     

  • Ashwin JotForm Support
    Replied on April 5, 2017 at 3:21 AM

    Hello Steve,

    I'm sorry for the trouble caused to you. 

    We did have a technical glitch yesterday which caused PDF form download issues which was solved by our backend team. 

    Thank you!