What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Unable to create PDF

    Asked by ctigreenport on April 03, 2017 at 03:58 PM

    Hi I'm trying to create a PDF for my MEMBERSHIP FORM and it isn't working

     

    Page URL:
    https://form.jotform.us/63116094423147

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    Answered by Sven on April 03, 2017 at 05:04 PM

    Can you please provide more details? What exactly is not working? Are you getting any error? 

    I have just cloned your form and was able to create a PDF form of it without problems. If you could get back to us with more details, so we can assist you further, that would be great. 

     

    Thank you.

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    Answered by ctigreenport on April 04, 2017 at 09:18 PM

    Hi,

    It worked for me today.  Yesterday when I clicked it it gave me the popup about page breaks and submit button, but it didn't do anything.  Today when i did the same thing it said "working" then it downloaded.

    Thanks,

    Steve

     

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    JotForm Support

    Answered by ashwin_d on April 05, 2017 at 03:21 AM

    Hello Steve,

    I'm sorry for the trouble caused to you. 

    We did have a technical glitch yesterday which caused PDF form download issues which was solved by our backend team. 

    Thank you!