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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    The form field values will not clear after submission

    Asked by riffebn on April 03, 2017 at 05:39 PM

    When a respondor submits a form the next person to open the form can see the previous respondor's responses (including identifying information).  This problem has only recently arisen.

    Page URL:

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    JotForm Support

    Answered by AIDAN on April 03, 2017 at 06:43 PM

    I have examined the form that the page URL you kindly provided, points to, and found that it has autofill enabled, which explains why the form field values are saved locally. Disabling this feature solves your problem.

    We have a guide that described this feature in detail here: https://www.jotform.com/help/227-How-to-Enable-Auto-Fill-on-Forms

    I hope this helps. If you need further assistance please let us know. Thank you.