What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    the form does not clear after submission.

    Asked by riffebn on April 03, 2017 at 06:00 PM

    After a form has been submitted the next person to open the form can see the previous person's responses including identifying information.  

    Page URL:

  • Profile Image
    JotForm Support

    Answered by Chriistian on April 03, 2017 at 09:18 PM

    I cloned your form (https://www.jotform.com/70474935096162) and I noticed that you have enabled the Autofill option in the Continue Forms Later feature. In this way, the next submitter will see the previous response of the submitter if they share the same browser. Enabling the Autofill feature will automatically save the form's field values locally (browser local storage) until the form is submitted. 

    To be able for the next person not to see the previous data of the previous submitter, please disable the Autofill option from the Form Settings.

    Settings > Form Settings > Continue Forms Later.

    Let us know if you need further assistance.