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    Cannot add additional Item shipping cost for item in the payment field

    Asked by elisblockparty on April 03, 2017 at 06:12 PM

    I cannot add the shipping cost correctly. It only charges for the first item. I cannot get to where I add "for additional items" to add that fee. 

    Page URL:
    https://form.jotform.us/70926033310142

    Screenshot
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    JotForm Support

    Answered by jonathan on April 03, 2017 at 10:06 PM

    I was able to see the glitch on this. When configuring the payment field , in the Shipping option, you cannot use the input box for the Additional Item Cost because the input box was hidden or too narrow to use.

    Screenshot:

     

    I have forwarded a bug ticket report to the higher team support so that they can fix this.

    We will notify you here once fixed.