I got payment from a client but cannot find the form?

  • Profile Image
    Asked on April 03, 2017 at 09:38 PM

    Hi. I just signed up and i sent my contract/deposit form to all of my clients. I have had a payment from one of my clients but cannot find the form. I used the url from the publish button to deliver the form. In order for them to send money they had to sign the contract. I cant seem to find it anywhere. 

  • Profile Image
    Answered on April 04, 2017 at 12:15 AM

    We would like to apologize for any inconvenience this is causing you. I have checked your form and I see that you have PayPal payment field in it. You should be able to see successful payments on the submission page of your form. How-to-View-Form-Submissions

    Incomplete payments will, however, appear under the Incomplete Payment wizard that is also viewable on the submission page.



    I hope this helps. If you have any further questions regarding this, please feel free to contact us again anytime.

    Thank you.